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Terms and Conditions

At Gym In Motion Ltd (herein referred to as "the Organisation") we do not believe in tying our clients into one sided contracts with loads of red tape. Our terms and conditions are quite straight forward.
Terms and Conditions clauses 1 to 8 are applicable to Individuals, clauses 9 to 19 are applicable to Carehomes, Independent Living Facilities, Healthcare Providers and Local Government.

1. Personal training sessions that are not cancelled at least 24 hours prior to the scheduled time will be forfeited.  The  only exception to this policy will be a medical emergency with documentation. Should the client not cancel the initial consultation at least 24 hours prior to the scheduled time, the client will be invoiced for travelling time to and from the appointment at our standard hourly rate which is £55.00 per hour.

2. If you have unused sessions left and you are unable to complete the sessions due to medical supported health reasons you may get a refund for unused sessions minus a £15.00  processing fee. For all other cases if the unused sessions are not used within 60 calendar days from date of invoice they will be forfeited.

3. Personal training sessions must be paid in full prior to scheduling your first session with the trainer.

4. If the client arrives more than 20 minutes late for a scheduled appointment, the trainer may leave the premises and the appointment may be forfeited.

5. Participants may be required to have medical clearance if deemed necessary by their Par Q and health history information.

6. All participants that sign up with a friend or family member ie to train with either one or two additional persons with the same goals must complete all sessions with their original partner/s being present.

7. All participants will receive a free wellbeing fitness assessment.  A re-assessment will be given at an agreed time dependent on the package taken.

8. No joining fee is applicable.

Terms and Conditions clauses 9 to 19 are applicable to carehomes, independent retirement facilities, healthcare organisations and local government.

9. Care home, Independent Retirement facilities and Health care organisations (herein referred to as "The Client") may be granted our services on account.
10. The Client warrants that their staff and residents are able to undertake the sessions as given by the Organisations fitness professional and there are no medical reasons or concerns to state otherwise.
11. Sessions that are not cancelled at least 24 hours prior to the scheduled session will be charged.  The  only exception to this policy will be a medical emergency with documentation. Should the Client not cancel the initial consultation at least 24 hours prior to the scheduled time, the Client will be invoiced for travelling time to and from the appointment at our standard hourly rate which is £55.00 per hour.
12. If the Client arrives more than 20 minutes late for a scheduled appointment, the trainer may leave the premises and the appointment may be charged at the rate as per 11 above.
13. The Client's invoices are payable 30 days from date of invoice.
14. After each session, the Organisation will generate an invoice and despatch it electronically to the Client to the email address as agreed. Should the Client elect to have the invoice in question authorised by a member of staff on conclusion of the session, the Client must notify the Organisation in advance by email of their intention and submit the name of the authorising staff member  to accounts@gyminmotion.com.
15. Should the Client not agree with the invoice, the client needs to contact the Organisation at accounts@gyminmotion.com within 7 (seven) calendar days from date of the invoice. Failure to do so will be taken that the invoice is correct and will be paid by the Client on the due date.
16. Any notice, invoice or statement served on the Client at its address either by hand or by first class post or otherwise by e-mail transmission and shall be deemed served 48 hours after posting if sent by post or on delivery if it's delivered by hand and on completion of transmission if sent by e-mail.
17. Should the account become overdue, a recorded letter will be sent by post to the Client and the outstanding account balance will become payable within 21 (twenty one) days from date of such letter. Failure to settle the account within this period will result in the account being sent for collection. All collection costs, including interest on the outstanding balance, and a reasonable cost (£45.00) for the drafting of the recorded letter as outlined above will be charged to the debtor in addition to the outstanding account balance.
18. The Organisation reserves the right to terminate services to the Client within 30 (thirty) days of the Client's account becoming overdue.
19. Should the account be overdue for longer than 30 (thirty) days, the Organisation reserves the right to charge statutory interest at the Bank of England base rate plus 8% (eight percent). Please refer to: https://www.gov.uk/late-commercial-payments-interest-debt-recovery/charging-interest-commercial-debt

General Terms and Conditions applicable to all clients. 
  • Gym In Motion Ltd is registered in England and Wales. Registration number: 11291303 and is located at 1 Warren Bottom, Erwarton, Ipswich, Suffolk IP9 1LR
  • Telephone: 01473 760801 email: info@gyminmotion.com web:www.gyminmotion.com
  • Termination of Service by the Client. The Client may terminate the services of the Organisation with 7 (seven) calendar days written notice provided that the length of the service provided by the Organisation is less than 365 calendar days from date of first invoice. Should the service provided by the Organisation be longer than 365 calendar days from date of first invoice, the termination period required is 30 (thirty) calendar days written notice. For each additional 365 days service completed, the termination period will increase by 7 (seven) calendar days in addition to the initial 30 (thirty) calendar day period. The commencement of the termination period will start from the date the termination notice is received by the Organisation.
  • The Organisation reserves the right to increase it's rates annually at the RPI percentage. Please refer to https://www.ons.gov.uk/economy/inflationandpriceindices/timeseries/czbh/mm23
  • By accepting the services of the Organisation it is agreed that the above terms and conditions have been read and accepted by the Client. Should any part of the Terms and Conditions not be acceptable, the Client needs to notify the Organisation at info@gyminmotion.com within 7 (seven) calendar from the date of the first session.
  • By corresponding with the Organisation you agree to accept the Organisations monthly newsletter. Should you not wish to, either email info@gyminmotion.com with your email address and request to be removed from the newsletter. Alternatively, use the unsubsribe button at the foot of the newsletter.